Michael Albert Quinn has overseen more than a 1,000 arbitrations, mediations and lawsuits over the course of his career – making him well-versed not only in conflict resolution, but also in the steps needed to find common ground outside of the traditional and often costly legal process.
Formerly of Kaiser Foundation Health Plan, Quinn knows that arbitration can be an effective and efficient alternative to time-consuming litigation – given that a well-drafted arbitration clause is in place and clearly defines the parameters of the resolution.
A well-written clause should:
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Create definition. An arbitration clause should express in no uncertain terms that class-action suits will not be allowed, as well as to provide clarity on whether an arbitrator or a court will ultimately hand down the final decisions.
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Provide clarity. Arbitration clauses are more effective when they lay out terms in plain and simple language – that which can be absorbed and understood easily by an employee or consumer.
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Avoid invalid provisions. As Michael Quinn Kaiser knows, an organization must take great care to avoid the inclusion of invalid provisions or terms within the clause – those that may make it easier for an arbitrator to side with the consumer.
Visit http://michaelquinnkaiser.strikingly.com for more information.